Who we are
This privacy policy explains how undrctrl handles personal information when you visit our website, contact us, or interact with our online presence.
undrctrl is the technology brand responsible for this website. Our privacy contact is hello@undrctrl.co. The final legal entity and address will be added before publication as a binding notice.
Information we collect
Depending on how you interact with us, we may collect:
- your name, email address, company, role, and contact details;
- project details, budget, timeline, and requirements you share;
- messages, attachments, and other information in an enquiry;
- technical information such as IP address, browser, device, and referring page; and
- preferences or communications you choose to receive.
Please do not send sensitive personal information, credentials, or regulated data through a general enquiry unless we agree a secure process first.
How we use information
We use personal information to:
- respond to enquiries and communicate about potential work;
- understand requirements and prepare proposals;
- operate, secure, troubleshoot, and improve the website;
- maintain business records and meet legal obligations; and
- send relevant updates where permitted and where you have a choice.
Legal bases
Where privacy law requires a legal basis, it may be your consent, steps taken at your request before a contract, our legitimate interests in operating and securing the business, or compliance with a legal obligation. The applicable basis depends on the information and purpose. Where we rely on consent, you may withdraw it at any time.
When we share information
We may share information with providers that help us host the website, deliver email, manage forms, maintain security, or provide business administration. They may process information only for the services they provide to us. We may also disclose information where required by law, to protect rights and safety, or as part of a business transfer. We do not sell personal information.
International transfers
Our providers or business operations may process information in a country different from where you live. When required, we use a lawful transfer mechanism and reasonable safeguards appropriate to the destination and information involved.
Retention and security
We retain personal information only for as long as reasonably needed for the purposes described here, including legal, accounting, security, and dispute-resolution needs. We use reasonable safeguards, but no internet service can guarantee absolute security.
Your choices and rights
Depending on your location and applicable law, you may request access, correction, deletion, restriction, or a copy of your information; object to certain processing; withdraw consent; or complain to a relevant data-protection authority.
To make a request, email hello@undrctrl.co with enough information for us to understand and verify it. We will respond within the period required by applicable law.
Cookies and similar technologies
The website may use essential technologies needed to provide, secure, and remember basic functionality. If we introduce analytics, advertising, or other non-essential technologies, we will update this policy and provide any choices or notices required by law.
Children’s information
The website is intended for business and professional audiences. We do not knowingly collect personal information from children who are not permitted to use the service under applicable law. Contact us if you believe a child has provided information to us.
Changes and contact
We may update this policy when our practices, products, providers, or legal obligations change. We will post the revised version here and update the date at the top.
For privacy questions or requests, contact hello@undrctrl.co.